Product Description
Microsoft Windows Small Business Server Standard 2003 English w/Service Pack 1 CD/DVD 5 Client
Microsoft Windows Small Business Server Standard 2003 With Service Pack
Microsoft Windows Small Business Server Standard 2003 With Service Pack
May 18, 2010 by
A Competitive Analysis of Major Service Vendors and Their SOA Service Capabilities: Part I
May 2, 2010 by
Product Description
This study examines the SOA competitive landscape from a services perspective by profiling and then comparing eight major service vendors on IDC’s Leadership Grid. “Each service provider has been on its own SOA journey for many years and has developed an increasingly sophisticated response to the changing market needs around SOA. The service vendors have matured significantly in their ability to provide SOA services since IDC evaluated them a few years ago, yet this maturation has not happened in the same way or at the same pace. There is still a great deal of variability among the various vendors which makes it an especially intriguing and interesting industry to watch,” states Marianne Hedin, research manager, IDC Worldwide Services Research Program.
A Competitive Analysis of Major Service Vendors and Their SOA Service Capabilities: Part I
Service Oriented Architecture Demystified: A pragmatic approach to SOA for the IT executive
April 30, 2010 by
Product Description
The authors of this definitive book on SOA debunk the myths and demonstrate through examples from different vertical industries how a crawl, walk, run approach to deployment of SOA in an IT environment can lead to a successful return on investment.
One popular argument states that SOA is not a technology, but that it stands alone and can be implemented using a wide range of technologies. The authors believe that this definition, while attractive and elegant, doesnt necessarily pass pragmatic muster.
This book describes both the technical and organizational impacts of adopting SOA and the pursuant challenges. The authors demonstrate through real life deployments why and how different industry sectors are adopting SOA, the challenges they face, the advantages they have realized, and how they have (or have not) addressed the issues emerging from their adoption of SOA. This book strikes a careful balance between describing SOA as an enabler of business processes and presenting SOA as a blueprint for the design of software systems in general. Throughout the book, the authors attempt to cater to both technical and organizational viewpoints, and show how both are very different in terms of why SOA is useful. The IT software architect sees SOA as a business process enabler and the CTO sees SOA as a technology trend with powerful paradigms for software development and software integration.
SOA can be characterized in terms of different vertical markets. The vertical markets covered include healthcare, government, manufacturing, finance, and telecommunications. SOA considerations are quite different across these vertical markets, and in some cases, the required organizational shifts and technology shifts are highly divergent and context dependent.
Whether you are a CTO, CIO, IT manager, or IT architect, this book provides you with the means to analyze the readiness of your internal IT organization and with technologies to adopt a service oriented approach to IT
Service Oriented Architecture Demystified: A pragmatic approach to SOA for the IT executive
ITIL V3 Service Capability SOA – Service Offerings and Agreements of IT Services Best Practices Study and Implementation Guide – Second Edition
April 30, 2010 by
Product Description
The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service’s book, the authors once again present a step-by-step guide to getting into ITIL V3 SOA.
The industry recognized best practices for Service Offerings and Agreements (SOA) can be utilized by any IT organization to assist in the development and management of high quality IT services while still maintaining cost effectiveness and customer satisfaction. To support organizations and individuals in this goal, this workbook covers practical guidance on the design and implementation of integrated end-to-end processes based on proven industry best practice guidelines.
It provides in-depth knowledge of the ITIL® SOA areas: Service Portfolio, Financial, Demand, Service Catalogue, Service Level and Supplier Management.
Service Offerings and Agreements Best Practices is designed to complement the certified ITIL V3 Capability Programs for IT Service Management. This book focuses on describing the industry best practices within this scope, including:
– Service Portfolio Management: Which seeks to provide capabilities for managing investments into IT and maximizing them for value.
- Financial Management: Providing transparency into the costs incurred in the provision of services and the development of funding models for recovering IT costs.
- Demand Management: To assist in identifying and understanding patterns of business activity that generate demand for IT services and to reduce excess capacity needs.
- Service Catalogue Management: To provide mechanisms by which the available service offerings are communicated and understood by customers and the IT organization.
- Service Level Management: Which ensures that a service-oriented approach is taken in the development of service offerings and their associated agreements with customers.
- Supplier Management: To ensure that a seamless level of quality is provided for IT services and that value for money is obtained in any supplier arrangements.
The information provided in this workbook is based on version 3 of the ITIL® framework, predominantly focusing on the volumes of Service Strategy and Service Design. This book is designed to complement the accredited online learning materials, and is an extension of the learner experience to ensure students can successfully study in accordance to their individual learning style.
Other guidance provided includes:
- Suggested templates and criteria for implementing Service Offerings and Agreements (SOA) processes.
- Explanation of the more abstract ITIL concepts to improve understanding.
- Review questions to assist in the understanding of the various SOA concepts.
Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management, this book, should do at least as well as the first edition, which is a bestseller.
Service Oriented Architecture For Dummies
April 30, 2010 by
Product Description
- SOA is the most important initiative facing IT today and is difficult to grasp; this book demystifies the complex topic of SOA and makes it accessible to all those people who hear the term but aren’t really sure what it means
- This team of well-respected authors explains that SOA is a collection of applications that enables resources to be available to other participants in a network using any service-based technology
- Examines how SOA enables faster and cheaper application development and how it offers reusable code that can be used across various applications
- Covers what SOA is, why it matters, how it can impact businesses, and how to take steps to implement SOA in a corporate environment
